Terms of service
Last updated 10 November 2026
These terms apply when your church uses ChurchTranslation.com.au, run by ChurchTranslation.com.au. By creating an account you agree to them. Nothing here takes away your rights under the Australian Consumer Law.
The service
We provide live, AI-powered translation of spoken content (such as sermons and announcements) into captions and spoken voice, which people can follow on their own devices.
About AI translation
AI translation is very good but not perfect. It can mishear words or translate them imperfectly, especially names, strong accents, or noisy rooms. It is not a replacement for a qualified interpreter where accuracy is critical (for example legal, medical or safeguarding matters).
Free trial
New churches get 30 days free with up to 7.5 hours of translation. We don't ask for a card to start the trial, and nothing is charged unless you choose a plan.
Plans, billing and cancelling
- Plans are billed monthly in Australian dollars through Stripe.
- Each plan includes a set number of hours each month. We only count time someone is speaking.
- Unused hours don't roll over to the next month.
- There is no lock-in contract. You can cancel at any time, and your plan runs until the end of the month you paid for.
- If we change our prices, we'll email you at least 30 days before the change applies.
Your content
Your sermons and services belong to you. You give us permission to process them only to provide the service (transcribing, translating and voicing them, and keeping transcripts for you to download). We don't use your content to train AI and we don't sell it.
Using the service fairly
- Only translate content you have the right to share.
- Don't try to break, overload or misuse the service, or share your login outside your church team.
- Keep your login details safe.
When things go wrong
We work hard to keep the service running, especially on Sundays, but we can't promise it will never be interrupted (for example, if your internet connection drops). To the extent the law allows, our liability is limited to the fees you paid us in the three months before the problem.
Contact
Questions about these terms? Email hello@churchtranslation.com.au. These terms are governed by the laws of New South Wales, Australia.